Support Center
Having issues or questions about FX AI? We're here to help.
Send us an email and we'll get back to you within 24 hours.
yoop999@naver.comQ: How often is exchange rate data updated?
Exchange rates refresh automatically every 15 minutes while the app is open.
Q: What is the Timing Score?
The Timing Score (0-100) evaluates whether now is a good time to exchange currency based on 4 technical indicators: rate vs 1-year range, dollar strength, rate gap ratio, and 250-day moving average.
Q: How do I cancel my subscription?
You can manage or cancel your subscription through your device's App Store or Play Store account settings. Subscriptions can be cancelled at any time.
Q: Can I restore my subscription on a new device?
Yes! Go to Settings > Subscription > Restore Purchases to restore your Pro subscription on a new device.
Q: What languages are supported?
FX AI supports English, Korean, Chinese, and Hindi.
Q: Is FX AI financial advice?
No. FX AI provides exchange rate data and AI-generated analysis for informational purposes only. Always consult a qualified financial advisor before making investment decisions.
iOS: Settings > [Your Name] > Subscriptions
Android: Google Play Store > Menu > Subscriptions